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Service and Technical Support

Extend the life of your equipment with reliable services and support

 

 

Milton Roy’s equipment has been designed to operate at its peak-performance throughout its lifecycle with regularly scheduled maintenance of components and parts. Routine maintenance minimize downtimes, enhances the long-term cost benefits, and extends the life of your equipment.

Services

Our highly-trained network of support technicians can provide first-rate customer support, troubleshooting, repairs, and field services quickly and effectively.

Documentation. All of our purchased equipment comes with an operations manual. Within the manual is information about start-up procedures, standard and routine maintenance guides, and common troubleshooting advice.

Customer service. If you have a problem, our customer case specialists can talk through your concerns, answer questions, and provide assistance regarding installation, maintenance and other aftermarket services.

Maintenance. We can provide the spare parts needed to maintain your Milton Roy equipment. Should you require non-standard maintenance, we have an extensive network of authorized repair centers to assist you in getting your equipment up and running as quickly as possible.

Field Services. In some areas, we can provide on-site field services to diagnose and repair equipment issues. The field services vary by region, so please check with your local representative to discuss the type of service you require.


WWT Muni Aftermarket White Paper

Water and Wastewater Treatment (WWT) services are critical to every community, but it has never been more important than it is today. As we struggle with the COVID-19 pandemic, demand for clean water has increased as more and more people stay at home consuming increasingly higher amounts of water, at a time when capital expenditure budgets at WWT plants are being significantly reduced.

Read our Aftermarket Services white paper to see how water treatment facilities can stretch shrinking budgets to get the most out of existing equipment through invaluable aftermarket services.


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